ACCESS TO THE WEBSITE
DULCE DAR company. guarantees the user limited access, in personal interest, to this website and does not grant him the right to download or modify partially or fully the website, reproduce partially or fully the website, copy, sell/resell or to exploit the website in any other way, for commercial purposes or contrary to the interests of DULCE DAR. , without its written consent.
INFORMATION SECURITY
However, DULCE DAR does not assume responsibility for the loss of information caused by any malfunctions or errors of the software with which the website is designed and hosted, nor does it guarantee that the website, the server(s) or the emails sent by www.dulcedar.mdnu contain viruses or other harmful components. Also, SWEET DAR . is not responsible for failures that endanger the security of the server on which the website is hosted.
RETURN OF PRODUCTS
LIABILITIES REGARDING OUR PRODUCTS
DULCE DAR guarantees the quality of the delivered products.
Any complaint will be brought to the attention of DULCE DAR within a maximum of 24 hours after receiving the products, the payment receipt is attached to the complaint.
LIMITATIONS OF LIABILITY
The website www.dulcedar.md products are offered "as is" and "as long as they are available", without guarantees.
DULCE DAR will not be held responsible, nor does it expressly or implicitly guarantee, in any way, the operation/functionality of the website, the information or content of the website, the materials or products on the website.
DULCE DAR shall not be held liable for any damages of any kind, including, but not limited to, any direct, indirect or incidental damages.
disputes
By using (visiting or purchasing products) the website, the user agrees that the laws will govern the above Terms and Conditions of Use and any dispute of any kind that may arise between the user and DULCE DAR and its affiliates . In the event of any conflicts between DULCE DAR and its customers, an amicable solution will first be attempted. If an amicable solution is not possible, the conflict will be resolved in court, in accordance with the laws in force.
DISCLAIMER
DULCE DAR does not assume responsibility for product descriptions presented on the website for marketing purposes. Also, the images that are presented on the website are titled, for example, the products actually delivered may differ from them in terms of color, appearance, etc.
DULCE DAR also does not guarantee the availability of the displayed products in stock, which is why the company will have the right not to deliver part or all of a particular order if certain products no longer appear in the current offer of its supplier are not available for other reasons (temporary out of stock, out of stock, etc.). If the payment is made in advance, the customer will be entitled to receive back the money paid for the respective product. In all cases where the products cannot be delivered, the customer will only be able to request the immediate return of the sums already collected by DULCE DAR but not any other compensation.
The maximum value of DULCE DAR's obligations towards any customer in the event of non-delivery or improper delivery of the purchased products is equal to the amount collected by DULCE DAR from that customer.
After delivery, if the product is found to be defective, the buyer has 14 days to return it, all related expenses (product value) will be returned to the buyer for a maximum of 30 days. And what is related to delivery and round-trip expenses remain to be paid by the buyer.
According to the law no. 105 of 13.03.2003 "regarding consumer protection", only sealed, undamaged products are accepted for return. The responsibility for any damage caused to the product, parcel or package sent by us rests with the delivery company according to the legislation in force. The products will be replaced by DULCE DAR, if the fault is proven by the courier and we will be notified in due time.
The products, when applicable, will be accompanied by the original payment receipt issued for the product.
DULCE DAR and its suppliers do not assume responsibility for printing or display errors on the website regarding prices or other data/details related to products, directly or indirectly.
In the event that the prices or other details related to the products have been displayed incorrectly, including due to the fact that they have been incorrectly entered into the database, the DULCE DAR company reserves the right to cancel the delivery of the respective product and notify the customer as soon as possible. shortly about the error that occurred, if the delivery has not yet been made.
PRICE POLICY, DELIVERY OF PRODUCTS
Product prices are those displayed for each individual product.
DULCE DAR will be able to carry out any promotional campaign regarding the products displayed on the website, promotions whose conditions will be fully established by the DULCE DAR company
The products will be delivered in the Republic of Moldova, through a courier company. DULCE DAR will contact customers to confirm orders until delivery.
The delivery cost is 50 lei on the territory of the Republic of Moldova. For orders over 700 lei, delivery is free.
Receipt of the products is your confirmation that the products have arrived in good condition. The attached voucher constitutes the sale/purchase contract between you and DULCE DAR. according to law. The merchant reserves the right to delay or cancel deliveries of the ordered products, if they cannot be honored for unforeseeable reasons, according to the law.
In case of non-delivery of products or improper delivery, the maximum amount of damages that can be paid to the customer is the amount collected from the respective customer.
Delivery charges will be displayed when the product is ordered, choosing the delivery method. Delivery within the radius of Chisinau and the other localities of the republic is carried out within 72 hours.
PAYMENT POLICY
The ordered products can be paid for by the following methods:
Cash on delivery (Click and Collect);
By bank transfer, to the company's bank account,
Through the PayPal system.